LOS ANGELES URBAN LEAGUE founded in 1921, the Los Angeles Urban League is a 100-year-old, service organization that educates and empowers Black, African American, Latino, and other disadvantaged populations in Los Angeles to secure economic self-reliance and civil rights by providing targeted social programs and advocating for issues that benefit our communities. The Urban League works to ensure our communities have access to careers with living wages, opportunities to start and grow successful businesses, and educational pathways to personal and professional growth. Learn more at www.laul.org.
SUMMARY This role is responsible for coordinating and implementing specific grant deliverables, ensuring progress on grant activity and meeting goals, deadlines, and reporting requirements. The Program Coordinator will coordinate and manage the delivery of services and resources to program participants including coordinating all grant deliverable activities and wraparound services that support enrichment services to students and families. This position is open to local candidates only as it will be based onsite in our Los Angeles office.
PRINCIPLE ACCOUNTABILITIES
Duties and Responsibilities:
- Plans, organizes, delivers, and evaluates programming that impacts all students in academic achievement, career planning, college readiness and personal/social development.
- Effectively manage case records by assisting program participants with completing applications, forms, collecting case documents, conducting program assessments, evaluations, and other documents related to the participant case file, timely complete CRM updates while maintaining the highest levels of quality, accuracy and program integrity.
- Develop and maintain case files for each youth enrolled in the program to provide case management, career and guidance counseling following established youth program guidelines.
- Monitor student academic progress, providing support and guidance as needed.
- Provide excellent customer service to program participants, prospective participants, and the community. Assist participants with troubleshooting and provide technical assistance as needed to resolve inquiries and concerns. Effectively explain program eligibility, program rules, and provide referrals when necessary.
- Evaluates student's previous educational experiences prior to entry into the program.
- Implements and administers Project Ready curriculum. Plans and coordinates programs such as college fairs/visits, directs students in relation to the college application process (FAFSA seminars, ACT testing, essay writing workshops), the scholarship application process, and other extensions of the Project Ready Program.
- Build partnerships with school systems, university systems and community-based organizations to better understand and meet the needs of the students. Establishes and maintains relationships with other agencies and organizations in the community to meet public needs and to collaborate on related projects/services.
- Actively participate in program recruiting. Prepares program outreach materials (i.e., distribution of flyers, announcements, etc.).
- Actively supports funding requirements. Program Coordinator will serve as chaperone for Project Ready Youth Summits and other opportunities. Work with staff and facilitators to prepare students to compete at the National Case Competition and to participate in Community Service activity.
- Performs other duties as assigned.
QUALIFICATIONS
Required:
- College degree in Liberal Arts, Education, Human Services or similar preferred; four (4) years related experience; or combination of education and experience.
- Intermediate-level experience using Microsoft Excel (knowledge of pivot tables/charts, data filtering, basic functions, managing data and information)
- Conducts self in a professional, respectful, and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals. Presents a professional appearance and demeanor.
- Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrates strong planning, organizing, time management and interpersonal skills.
- Self-starter who can work with minimum supervision. Works effectively under pressure to meet established goals and objectives.
- Demonstrates problem-solving and organizational abilities. Participates in operational aspects of the department and maintains/participates in performance improvement activities within the department.
- Detail-oriented, strong analytical capabilities needed to formulate and prepare reports, strong presentation skills including networking and public speaking.
- Flexible to occasionally work evening hours and available for travel
- Ability to both carry and lift 30 to 40 pounds.
- Valid California Driver’s License and driving record acceptable to insurance carrier, will need to drive throughout LA County on frequent/regular basis. Access to reliable transportation
The Los Angeles Urban League is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
